FAQ
- Can I use a VPN or VPS?
- Can I trade news?
- Can paused accounts be reactivated?
- What happens if I have more than $400,000 in Challenge Accounts?
Can I use a VPN or VPS?
Yes, clients can use Virtual Private Networks (VPN) and Virtual Private Servers (VPS) when accessing the platform and trading with Vantage Elite. However, there are some important guidelines to follow to ensure security and smooth operation:
VPN:
- It’s recommended to use a paid and private VPN service instead of free options, as free VPNs often share the same IP address, which can violate our Terms and Conditions.
- To maintain security and avoid account issues, choose a specific IP within the same country each time you connect. Switching servers or countries frequently may trigger security checks or lead to account restrictions.
- VPNs with IP addresses from restricted countries are strictly prohibited. For a list of restricted countries, please refer to this link.
VPS:
- Choose a paid VPS service with a dedicated IP address to ensure your trading activities are not mistaken with other clients.
- Sharing your VPS connection is not allowed, as it can violate our policies and affect the platform’s security.
- VPS connections with IP addresses from restricted countries are prohibited. For a list of restricted countries, please check this link.
Failure to comply with these guidelines may result in the forfeiture of your trading account.